Privacy notice

How we collect, use, and protect your information

Our commitment

KeeBooks is committed to protecting your privacy and personal information. This notice explains what we collect, how we use it, and how we safeguard it — including sensitive financial data.

What we collect
  • Personal information: name, email address, phone number
  • Business information: company name, industry, business needs
  • Financial information: bookkeeping data and financial reports (encrypted and protected)
  • Technical information: IP address, browser type, operating system
  • Usage information: pages viewed, time spent, actions performed
How we use information
  • To provide our services
  • To communicate with you
  • To improve our products and support
  • To provide technical assistance
  • To comply with legal and regulatory obligations
  • To prevent fraud and protect security
Sharing information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • With your explicit consent
  • When necessary to provide the services
  • When required by law
  • To protect our rights or the rights of others
Information security

We use modern safeguards to protect your information:

  • Encryption for sensitive data (SSL/TLS)
  • Restricted access to information
  • Ongoing monitoring and security practices
  • Regular backups
  • Employee awareness and security training
  • Additional protections for financial data
Your rights

Subject to applicable privacy laws, you may have the following rights:

  • Access your data
  • Correct inaccurate data
  • Request deletion of data
  • Restrict processing
  • Object to processing
  • Data portability
Cookies

Our website uses cookies to improve your experience, analyze usage, and support marketing. You can configure your browser to refuse cookies.

If you reach us through a partner link, we store that partner’s identifier in a cookie for 30 days so the referral can be credited to them. The cookie holds only the partner identifier, the page you arrived on and the time of the visit — no personal data. Refusing cookies does not affect your use of the service; it only means a referral may go uncredited.

Data retention

We retain personal information for as long as needed to provide the services or as required by law. Financial records are retained according to Bulgarian legal requirements.

Changes to this notice

We may update this privacy notice from time to time. If changes are material, we will notify clients in advance.

Contact

If you have questions about privacy or information security, please contact us:

Address: Veleka st. 7, 8200 Pomorie, Bulgaria

Phone: +359 88 962 7370

Email: [email protected]

Business hours: Sunday–Thursday 9:00–18:00

Governing law

This privacy notice is governed by Bulgarian privacy law and other applicable regulations. Any dispute will be handled by a competent court in Bulgaria.

Last updated: 14.01.2026